FAQ
FAQ
General Questions
Insurance doesn’t have to be complicated.
The information needed depends on the type of insurance you’re requesting. In most cases, we’ll ask for basic information about you, your property or vehicles, and your current insurance. Our team will guide you through the process and make getting a quote quick and easy.
Many clients can reduce their premiums by bundling policies, increasing deductibles, maintaining a good driving record, installing protective devices, or qualifying for discounts such as new home, accredited builder, or military/VA discounts. Our team reviews every available savings opportunity.
Unlike captive agencies that represent a single insurance company, Greenway Insurance works with multiple top-rated carriers. This allows us to compare coverage, pricing, and discounts across several companies to find the policy that best fits your needs.
Claims Questions
Need to file a claim?
If you experience a loss, you can contact Greenway Insurance directly and our team will help guide you through the claims process. Depending on the situation, you may also be able to report your claim directly to your insurance carrier. We recommend contacting us first so we can ensure your claim is reported correctly and help answer any questions along the way.
If the damage is close to your deductible, paying out of pocket may make more sense. Every situation is different, so we recommend contacting Greenway before filing a claim. We’ll help you understand your options and make an informed decision.
It depends on the type of claim, your claims history, and your insurance carrier’s underwriting guidelines. Some claims have little or no impact on premiums, while others may affect future rates. Before filing a claim, contact our team—we’re happy to discuss your options.
Coverage Questions
Choosing the right insurance coverage starts with understanding your options.
Insurance companies consider roof age, condition, and materials when determining premiums and eligibility. Older roofs may require inspections or limit available carrier options because they’re more susceptible to damage.
Possibly. Flooding can occur anywhere, and many flood claims come from properties outside of designated high-risk flood zones. Our team can evaluate your property’s flood risk and help determine whether flood insurance is right for you.
Homeowners insurance typically helps protect your home, personal belongings, liability, and additional living expenses if your home becomes uninhabitable due to a covered loss. Coverage varies by policy, so our team can help you understand exactly what is and isn’t included.